 |
|
|
 |
|
|
 |
|
|
 |
|
|
|
|
|||||||||||||
|
|||||||||||||
|
22 November 2002 Heidenhain Reorganization Means
|
|||||||
 |
Reorganization of service procedures and additions to Heidenhain's complement of CNC engineers means that service by the company's dedicated engineers is now easier to arrange.
Heidenhain's Leicester service manager Dick Westland says, "Only our own engineers and the machine builder have access to the most relevant service and technical information. This means that we are in a unique position to diagnose and solve service issues quickly, usually without the added cost of multiple visits."
Westland adds, "With the increasing sophistication of the Heidenhain's digital TNC packages and measuring systems, only engineers familiar with the equipment can provide efficient service. We have made specific changes to make it easier and cheaper for TNC customers to use us for field service."
Engineers are based at Heidenhain's Burgess Hill and Leicester offices in the United Kingdom, and the company claims to have some of the most competitive service rates in the industry. Using a central diary system, engineers can be quickly allocated to each assignment so that downtime is kept to a minimum. All use the latest Heidenhain test and diagnostic equipment.
For further information, contact:
Heidenhain (G.B.) Ltd.
www.heidenhain.co.uk
 |
More News: Current Articles |
|
|
New Search of Site by Keyword |
Tool-Moldmaking.com
Site contents copyright ©
by Access Communications Inc.
30765 Pacific Coast Highway PMB 351 Malibu, CA 90265-3643 USA
Tel. +1 805 988-0465 • Fax +1 310 507-2032
Please report any problems to the webmaster.